PigeonLine takes data privacy very seriously. We strive to store only the absolutely necessary information for the shortest possible time. Furthermore, we take all usual technical measures to prevent unauthorized access to your data on our servers.

This privacy policy is intended to explain the most important points on how we ensure data privacy. If you have questions regarding data privacy, please contact

Information that we collect and how we use it

We do not collect your email address without your permission. When we do, this is only for the purpose of verifying you are a real user and not a robot or automated spammer. You will be given the explicit option to opt-in for any communications regarding updates to the site, but this will not be enabled by default. At any time, you can opt-in or opt-out of this feature. If you opt-in to receive communication from us, we will only send you information as it relates to our services, values and mission. You also may submit comments to the Site. We do not encourage the submission of any personal information in these comments or through the contact mechanism other than what we expressly require (e.g., email address). Information you disclose in the comments becomes public information and you should exercise caution when deciding to disclose your information in a submission.

PigeonLine only uses our own server space. No data will be stored by third-party web servers except for the host of our service. PigeonLine may from time to time collect basic information from visitors to the Site, including the name of the domain and host from which you access the internet, the internet address of the Site from which you enter the Site, the pages you visit on the Site and the amount of time you spend on the Site. This visitor information may be used to improve the Site. PigeonLine does not employ cookies that track your internet behaviour prior to or upon leaving the Site.

Disclosure of information

We will not voluntarily share your name and email provided via the Site to any third party, except:

  • With third parties that we hire to perform services for us (these third parties are not authorized to keep or use your personal information for any other purpose, and these third parties sign explicit Non-Disclosure Agreements to that effect),
  • To comply with Canadian legal requirements, such as law, regulation, warrant, subpoena, court order, or with a regulator or law enforcement agency or personnel or
  • In connection with a corporate sale, merger, reorganization, acquisition, dissolution or similar event.

Unless prevented in doing so by law, PigeonLine will always notify users when such requests are being made. Where law prevents this notification directly to the users, PigeonLine will release a non-identifying communication to all users that requests have been made.

Your choices and access

We want to keep your email address accurate for the purpose of validating your account. You can correct or update your email address that you have provided us. Corrections can be submitted by contacting

The Site will allow you to choose to receive or stop receiving communications from us. You can prevent further use of your name or email address by contacting, or by clicking “unsubscribe” from any communications you receive from us.

Links to other Web sites

We do not endorse and are not responsible for the information practices or privacy policies of any other Web sites that may be linked to or from the Site. If you decide to access any other Web site that may be linked to or from the Site, you should consult that Web site’s privacy policy.


A cookie is a small text file that the Site can place on your computer’s hard drive. When you visit the Site, a cookie may be placed on your computer for customizing and enhancing your experience on the Site. Your username and email address are not shared in this cookie. We use a cookie only to enhance your experience, such as by saving your preferences. We do not use cookies to track traffic data prior to or upon leaving the Site, except the website that directed you to this service. You can set your Web browser to block cookies, but doing so may affect your ability to save preferences.

Web Beacons

Web beacons are small bits of code embedded in Web pages or in emails. Web beacons may be used to deliver or communicate with cookies, to count users who have visited a Web page and to understand usage patterns while using the site. Web beacons also may be included in emails to learn if messages have been opened, acted on or forwarded. You can disable the ability of Web beacons to capture information in this manner by blocking cookies as described above under “Cookies.”


We take reasonable steps to protect personal information from loss and misuse. Please keep in mind that no Internet transmission is 100% secure. Some email sent to or from the Site may not be secure. Please consider this when sending information to us by email.

Children’s Privacy

The Site is not intended for use by children under the age of 13. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information. If you have reason to believe we may have accidentally received personal information from a child under the age of 13, please immediately submit details to

Changes to this Privacy Policy

PigeonLine reserves the right, at its sole discretion, to modify or replace any part of this Privacy Policy. When changes are made, we will update the date in this section. It is your responsibility to check this Agreement periodically for changes, although PigeonLine will use due diligence in notifying users of any such changes prior to and during their implementation. Such changes will be at the sole discretion of PigeonLine, but PigeonLine will make open channels of communication for you to share your feedback, concerns or suggestions for such changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.

Transparency Report.

PigeonLine believes protecting privacy is non-negotiable. We will not indulge requests from foreign entities to reveal any information about our clients or their data. However, as a company registered in Canada, we may be legally obliged to release information in compliance with national law. In the event this occurs, users will be notified. We will also fight to release only what we are absolutely required to.

In the name of transparency, we will report to the community each and every such request having been made, and what kind of information was transferred.

Requests made to date: 0

Last updated: November 2017